This Privacy Policy describes how Menha Boutique collects, uses, and discloses your personal information when you visit, make a purchase from, or interact with our website. By using our services, you agree to the terms of this policy.

1. Information We Collect

A. Information You Provide Directly

When you place an order, create an account, or contact us, you voluntarily provide:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.
  • Account Information: Username and password (stored securely and encrypted).
  • Payment Information: Payment method details. Note: This is typically processed directly by a third-party payment processor and is usually not stored on our servers.
  • Preference Information (Optional): Size preferences, style preferences relevant to the products you purchase.

B. Information Collected Automatically

When you access the site, we automatically collect:

  • Device Information: IP address, web browser type, time zone, and certain cookies installed on your device.
  • Usage Data: Details about how you browse the site, web pages you view, search terms that referred you, and time spent on pages.

2. How We Use Your Personal Information

  • Fulfilling Orders: To process your payment, ship your items, provide invoices and order confirmations.
  • Account Management: To create, maintain, and manage your user account on our platform.
  • Communication: To communicate about your order status, respond to inquiries, and send administrative messages.
  • Marketing: To send promotional emails or newsletters you may be interested in, consistent with your preferences.
  • Improvement of Services: To analyze website usage, measure campaign effectiveness, and improve website functionality.

3. Sharing Your Personal Information

We share your personal information with third parties only to help us provide our services:

  • Shipping & Logistics Companies: To deliver your order.
  • Payment Processors: To securely process your payment details.
  • Analytics Providers: Such as Google Analytics, to understand how our customers use the site.
  • Legal Compliance: We may share information to comply with applicable laws and regulations.
  • Business Transfers: In the event of a merger or acquisition, your personal information may be transferred as part of the transaction.

4. Your Rights

  • Right to Access: The right to request copies of personal data we hold about you.
  • Right to Rectification: The right to request correction of any inaccurate information.
  • Right to Erasure: The right to request erasure of your personal data under certain conditions.
  • Right to Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email.

To exercise any of these rights, please contact us using the details below.

5. Data Security and Retention

  • We use reasonable technical and organizational measures to protect your personal information. However, no electronic transmission or storage is 100% secure.
  • We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

7. Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:

📧 info@menhaboutique.com

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